SHIPPING & DELIVERY POLICY
Effective Date: 11 May 2026
AQUALIFT products are shipped by Arts & Livings across India.
1. PROCESSING & DISPATCH
Orders are normally processed and dispatched within 2–3 working days after successful payment and order confirmation.
Orders placed on Sundays or public holidays may be processed on the next working day.
2. DELIVERY
Delivery timelines vary depending on the destination and courier service.
Customers may receive the shipment tracking details once the order has been dispatched.
Delivery may take longer than usual due to circumstances such as weather conditions, public holidays, courier delays, remote locations, transport disruptions or other events beyond our control.
3. DELIVERY ADDRESS
Customers are responsible for providing a complete and accurate delivery address, including PIN code and contact number.
Arts & Livings will not be responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.
4. SHIPPING CHARGES
We currently offer free shipping within India unless otherwise stated at checkout or during a specific promotional offer.
5. DAMAGED SHIPMENTS
If a package appears visibly damaged at the time of delivery, customers are encouraged to record the condition of the package and contact us as soon as possible.
For products damaged in transit, customers should contact us within 3 days of delivery with photographs/videos of the package and product.
6. DELIVERY SUPPORT
For shipping-related assistance, please contact:
Arts & Livings – AquaLift Customer Support
Email: aqualift.care@gmail.com
WhatsApp / Phone: +91 9910334418